Warranty Policy

1. 90-Day Post-Service Warranty Overview

WHIRLPOOL SERVICE CENTER stands behind the quality of our workmanship and components. All replacement spare parts installed by our certified technicians—including washing machine drain pumps, door interlocks, refrigerator thermostats, defrost timers, microwave magnetrons, and water purifier booster pumps—carry a comprehensive 90-Day Replacement Warranty from the date of service completion.

2. What Is Covered

• Any premature failure or operational defect in the specific spare part replaced by our technician.
• Labor warranty on the specific repair job documented in your digital service invoice and Ticket ID.
• Free doorstep inspection and replacement if the reported fault recurs within the 90-day warranty window.

3. What Is Not Covered (Exclusions)

• Pre-existing defects or unrelated faults that were not serviced in the original job.
• Damage resulting from external electrical issues such as high-voltage spikes, lightning, or improper earthing.
• Physical impact, cabinet breakage, rodent / pest infestation, or unauthorized third-party tampering.
• Consumables subjected to routine customer wear-and-tear (e.g. plastic knobs, exterior bulbs, cosmetic trims).

4. How to Claim Warranty

To file a warranty claim, simply provide your Ticket ID (e.g. WPL-MR-XXXXX) or your registered mobile number by calling 08451909625 or visiting our Track Ticket portal. A priority technician will be scheduled for immediate doorstep verification.